FAQ

Frequently Asked Questions

What kind of fit are the Carenard Collection tees?
Our heavyweight tees feature a relaxed, oversized silhouette designed for a premium streetwear fit.

Are the shirts unisex?
Yes. Carenard Collection tees are designed to be worn by anyone. Please refer to the Size Guide before ordering for the fit you prefer.

How do I choose my size?
Check our Size Guide for garment measurements. For an oversized look, choose your normal size. For a more fitted look, consider sizing down.

Can I return or exchange an item?
Eligible unworn and unwashed merchandise may be returned or exchanged within 14 days of delivery. See our Shipping & Returns page for complete details.

How will I know when my order ships?
Tracking information will be sent by email once your order has shipped.

Can I change or cancel my order?
Contact us as soon as possible. Once an order has entered processing or shipped, we may not be able to change or cancel it.

What if I receive the wrong or damaged item?
Contact us with your order number and photos of the item, and we'll work to resolve the issue.

How can I contact Carenard Collection?
Visit our Contact page and send us a message.